Director Continuity Operations

Internal Revenue Service

USD 151,661 - 228,000 / yearAtlanta, Georgia

Internal Revenue Service

Atlanta, Georgia

Employment type not specified

Valid through 9/6/2026

Job description

The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury. The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

We strongly encourage applicants to read the entire announcement before submitting their applications. The Director of Continuity Operations (CO) serves as the principal executive responsible for directing, advising and consulting on the IRS enterprise continuity of operations, emergency management programs. The Office of CO provides oversight to the Continuity Office and the Operations Office. The CO organization serves as the Head of Office in local cross-functional labor relations matters and IRS interests in interagency affairs as well as coordinate local administrative programs. The Director Continuity Operations performs the following duties and responsibilities: Establishes long-range objectives and performance measures; monitors progress; evaluates program effectiveness; and adjusts priorities, resources, and operating strategies to ensure the continued performance and timely continuation of mission-essential tax administration functions under all conditions. The executive advises the Chief Risk and Control Officer (CRCO) and other senior IRS leaders on continuity risks, crisis readiness, workforce safety, critical infrastructure, operational dependencies, and resource requirements. Exercises policymaking and program-management authority; provides stewardship of human, financial, contractual, information, and technology resources; and represents the IRS in high-level interactions with the Department of the Treasury, the Department of Homeland Security, the Federal Emergency Management Agency, other federal agencies, and external stakeholders on continuity, emergency management, and operational resilience matters. Directs the work of the CO organization and is accountable for the success of Servicewide continuity, emergency management, operational resilience, and mission assurance programs. Establishes priorities, allocates resources, assigns responsibilities, and evaluates organizational performance through measurable outcomes and readiness indicators. Develops and executes the IRS enterprise continuity and operational resilience strategy. Establishes Servicewide policy, governance, standards, and long-range objectives to ensure mission-essential functions can continue or be restored during emergencies, disruptions, and other adverse conditions. Monitors program performance, emerging threats, enterprise dependencies, and readiness gaps. Directs risk assessments, corrective actions, exercises, and after-action improvements and adjusts goals, plans, and resources based on results, lessons learned, and changing mission requirements. Advises the CRCO and IRS senior leadership on sensitive, complex, and high-impact matters. Formulates enterprise-wide recommendations and resolves cross-functional issues affecting employee safety, facilities, information, technology, supply chains, and the continuity of taxpayer service and tax administration. Serves as the IRS Incident Commander, as designated, during major crises or disasters and provides executive direction for coordinated response, continuity activation, stabilization, reconstitution, and resumption. Serves as the IRS Continuity Coordinator and ensures compliance with applicable Treasury and federal continuity and emergency management requirements. Provides strategic oversight of IRS Emergency Management Operations Centers, Situational Awareness Management Centers, continuity plans, exercise programs, and related readiness capabilities. Ensures timely situational awareness, decision support, executive communications, and coordinated action across geographically dispersed operations. Directs formulation and execution of program budgets and oversees workforce, contracts, facilities, information, and technology investments. Uses performance, risk, and cost information to improve efficiency, eliminate unnecessary expenditures, and align resources with mission priorities. Sponsors and governs technology solutions and information systems supporting continuity, emergency communications, situational awareness, incident management, and operational readiness. Ensures appropriate access, security, reliability, interoperability, and continuity of supporting systems. Represents the CRCO and the IRS in high-level meetings and conferences involving sensitive or controversial matters. Builds and sustains strategic partnerships across Treasury, federal departments and agencies, and external organizations to coordinate policy, resolve complex operational challenges, and advance enterprise objectives. Leads a geographically dispersed workforce through subordinate executives and managers. Establishes performance expectations, develops organizational capability and executive talent, promotes succession planning, and holds leaders and employees accountable for high-quality, timely, and cost-effective results. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov