Information Technology Specialist (ServiceNow Developer)
Internal Revenue Service
Internal Revenue Service
Anchorage, Alaska, Fairbanks, Alaska, Birmingham, Alabama, Dothan, Alabama, Florence, Alabama, Huntsville, Alabama, Mobile, Alabama, Montgomery, Alabama, Fayetteville, Arkansas, Fort Smith, Arkansas, Jonesboro, Arkansas, Little Rock, Arkansas, Texarkana, Arkansas, Glendale, Arizona, Mesa, Arizona, Phoenix, Arizona, Tucson, Arizona, Bakersfield, California, Camarillo, California, Carpinteria, California, Chico, California, El Centro, California, El Monte, California, Fresno, California, Glendale, California, Lake Forest, California, Long Beach, California, Los Angeles, California, Modesto, California, Oakland, California, Palm Springs, California, Redding, California, Sacramento, California, Salinas, California, San Bernardino, California, San Diego, California, San Francisco, California, San Jose, California, San Marcos, California, San Rafael, California, Santa Ana, California, Santa Maria, California, Santa Rosa, California, Stockton, California, Visalia, California, Colorado Springs, Colorado, Denver, Colorado, Fort Collins, Colorado, Grand Junction, Colorado, Westminster, Colorado, Hartford, Connecticut, New Haven, Connecticut, Norwalk, Connecticut, Washington, District of Columbia, Dover, Delaware, Georgetown, Delaware, Newark, Delaware, Daytona Beach, Florida, Fort Myers, Florida, Gainesville, Florida, Jacksonville, Florida, Lakeland, Florida, Melbourne, Florida, Miami, Florida, Ocala, Florida, Orlando, Florida, Panama City, Florida, Pensacola, Florida, Plantation, Florida, Port Saint Lucie, Florida, Saint Petersburg, Florida, Sarasota, Florida, Tallahassee, Florida, Tampa, Florida, West Palm Beach, Florida, Albany, Georgia, Athens, Georgia, Atlanta, Georgia, Augusta, Georgia, Chamblee, Georgia, Columbus, Georgia, Decatur, Georgia, Gainesville, Georgia, Macon, Georgia, Savannah, Georgia, Smyrna, Georgia, Hilo, Hawaii, Honolulu, Hawaii, Wailuku, Hawaii, Cedar Rapids, Iowa, Davenport, Iowa, Des Moines, Iowa, Sioux City, Iowa, Waterloo, Iowa, West Des Moines, Iowa, Boise, Idaho, Idaho Falls, Idaho, Bloomington, Illinois, Champaign, Illinois, Chicago, Illinois, Decatur, Illinois, Downers Grove, Illinois, Fairview Heights, Illinois, Galesburg, Illinois, Orland Park, Illinois, Peoria, Illinois, Quincy, Illinois, Rockford, Illinois, Schiller Park, Illinois, Springfield, Illinois, Bloomington, Indiana, Columbus, Indiana, Evansville, Indiana, Fort Wayne, Indiana, Indianapolis, Indiana, Merrillville, Indiana, Muncie, Indiana, South Bend, Indiana, Terre Haute, Indiana, Overland Park, Kansas, Topeka, Kansas, Wichita, Kansas, Bowling Green, Kentucky, Covington, Kentucky, Florence, Kentucky, Hopkinsville, Kentucky, Lexington, Kentucky, London, Kentucky, Louisville, Kentucky, Prestonsburg, Kentucky, Alexandria, Louisiana, Baton Rouge, Louisiana, Houma, Louisiana, Lafayette, Louisiana, Monroe, Louisiana, New Orleans, Louisiana, Shreveport, Louisiana, Andover, Massachusetts, Boston, Massachusetts, Brockton, Massachusetts, Fitchburg, Massachusetts, Hyannis, Massachusetts, Springfield, Massachusetts, Woburn, Massachusetts, Worcester, Massachusetts, Annapolis, Maryland, Baltimore, Maryland, Frederick, Maryland, Hagerstown, Maryland, Lanham, Maryland, Rockville, Maryland, Salisbury, Maryland, Augusta, Maine, Bangor, Maine, South Portland, Maine, Ann Arbor, Michigan, Detroit, Michigan, East Lansing, Michigan, Flint, Michigan, Grand Rapids, Michigan, Marquette, Michigan, Pontiac, Michigan, Traverse City, Michigan, Bloomington, Minnesota, Duluth, Minnesota, Mankato, Minnesota, Rochester, Minnesota, Saint Cloud, Minnesota, Saint Paul, Minnesota, Cape Girardeau, Missouri, Chesterfield, Missouri, Independence, Missouri, Jefferson City, Missouri, Joplin, Missouri, Kansas City, Missouri, Lees Summit, Missouri, Rolla, Missouri, Saint Louis, Missouri, Springfield, Missouri, Clarksdale, Mississippi, Columbus, Mississippi, Greenville, Mississippi, Gulfport, Mississippi, Hattiesburg, Mississippi, Jackson, Mississippi, Stoneville, Mississippi, Tupelo, Mississippi, Billings, Montana, Great Falls, Montana, Helena, Montana, Missoula, Montana, Asheville, North Carolina, Charlotte, North Carolina, Fayetteville, North Carolina, Greensboro, North Carolina, Greenville, North Carolina, Hickory, North Carolina, Raleigh, North Carolina, Wilmington, North Carolina, Bismarck, North Dakota, Fargo, North Dakota, Grand Forks, North Dakota, Minot, North Dakota, Lincoln, Nebraska, Norfolk, Nebraska, North Platte, Nebraska, Omaha, Nebraska, Scottsbluff, Nebraska, Manchester, New Hampshire, Nashua, New Hampshire, Portsmouth, New Hampshire, Cherry Hill, New Jersey, Edison, New Jersey, Freehold, New Jersey, Iselin, New Jersey, Mays Landing, New Jersey, Newark, New Jersey, Paramus, New Jersey, Parsippany, New Jersey, Springfield, New Jersey, Trenton, New Jersey, Albuquerque, New Mexico, Las Cruces, New Mexico, Santa Fe, New Mexico, Las Vegas, Nevada, Reno, Nevada, Albany, New York, Bethpage, New York, Binghamton, New York, Bronx, New York, Brooklyn, New York, Buffalo, New York, Cheektowaga, New York, Holtsville, New York, Jamestown, New York, New Windsor, New York, New York, New York, Poughkeepsie, New York, Queensbury, New York, Rochester, New York, Syracuse, New York, Utica, New York, White Plains, New York, Canton, Ohio, Cincinnati, Ohio, Cleveland, Ohio, Columbus, Ohio, Dayton, Ohio, Independence, Ohio, Lima, Ohio, Toledo, Ohio, Youngstown, Ohio, Enid, Oklahoma, Lawton, Oklahoma, Muskogee, Oklahoma, Oklahoma City, Oklahoma, Tulsa, Oklahoma, Bend, Oregon, Eugene, Oregon, Medford, Oregon, Portland, Oregon, Salem, Oregon, Bethlehem, Pennsylvania, Erie, Pennsylvania, Harrisburg, Pennsylvania, Horsham, Pennsylvania, Johnstown, Pennsylvania, King Of Prussia, Pennsylvania, Lancaster, Pennsylvania, Media, Pennsylvania, Monroeville, Pennsylvania, Philadelphia, Pennsylvania, Pittsburgh, Pennsylvania, Reading, Pennsylvania, Scranton, Pennsylvania, Washington, Pennsylvania, York, Pennsylvania, Bayamon, Puerto Rico, Caguas, Puerto Rico, Guaynabo, Puerto Rico, Mayaguez, Puerto Rico, Ponce, Puerto Rico, San Juan, Puerto Rico, Providence, Rhode Island, Warwick, Rhode Island, Columbia, South Carolina, Florence, South Carolina, Greenville, South Carolina, Myrtle Beach, South Carolina, North Charleston, South Carolina, Aberdeen, South Dakota, Rapid City, South Dakota, Sioux Falls, South Dakota, Chattanooga, Tennessee, Franklin, Tennessee, Jackson, Tennessee, Johnson City, Tennessee, Knoxville, Tennessee, Memphis, Tennessee, Nashville, Tennessee, Abilene, Texas, Amarillo, Texas, Austin, Texas, Beaumont, Texas, Bryan, Texas, Dallas, Texas, El Paso, Texas, Farmers Branch, Texas, Fort Worth, Texas, Harlingen, Texas, Houston, Texas, Laredo, Texas, Longview, Texas, Lubbock, Texas, McAllen, Texas, Midland, Texas, San Angelo, Texas, San Antonio, Texas, Tyler, Texas, Waco, Texas, Wichita Falls, Texas, Ogden, Utah, Salt Lake City, Utah, Charlottesville, Virginia, Fredericksburg, Virginia, Hampton, Virginia, Lynchburg, Virginia, Norfolk, Virginia, Richmond, Virginia, Roanoke, Virginia, Staunton, Virginia, Vienna, Virginia, Charlotte Amalie, Virgin Islands, Brattleboro, Vermont, Burlington, Vermont, Newport, Vermont, Bellingham, Washington, Richland, Washington, Seattle, Washington, Silverdale, Washington, Spokane, Washington, Tacoma, Washington, Vancouver, Washington, Yakima, Washington, Appleton, Wisconsin, Eau Claire, Wisconsin, Green Bay, Wisconsin, La Crosse, Wisconsin, Madison, Wisconsin, Milwaukee, Wisconsin, Wausau, Wisconsin, Beckley, West Virginia, Bridgeport, West Virginia, Charleston, West Virginia, Huntington, West Virginia, Kearneysville, West Virginia, Martinsburg, West Virginia, Parkersburg, West Virginia, Casper, Wyoming, Cheyenne, Wyoming, Sheridan, Wyoming
Employment type not specified
Valid through 8/26/2026
Job description
WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): IT - INFRASTRUCTURE TECH OPS REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Designing, developing, and implementing ServiceNow solutions, including ITSM, ITOM, SecOps, and related modules, ensuring alignment with IRS enterprise architecture and business requirements. Developing, implementing and maintaining ITSM processes such as Incident, Problem, Change, and Request Management. Developing workflows and automation solutions using Flow Designer and Workflow Editor tools. Supporting integrations between ServiceNow and external systems (e.g., identity management, monitoring tools, data repositories, and legacy IRS systems) using APIs, MID Servers, and web services. Participating in migration and transformation efforts, including transitioning legacy processes into ServiceNow based digital workflows. Collaborating with senior developers, analysts, and stakeholders to gather requirements and support solution development.