Lead HR Specialist

Office of Personnel Management

USD 107,446 - 139,684 / yearLakewood, Colorado, Washington, District of Columbia, Macon, Georgia, Kansas City, Missouri, Durham, North Carolina, Boyers, Pennsylvania, Philadelphia, Pennsylvania, San Antonio, Texas, Norfolk, Virginia

Office of Personnel Management

Lakewood, Colorado, Washington, District of Columbia, Macon, Georgia, Kansas City, Missouri, Durham, North Carolina, Boyers, Pennsylvania, Philadelphia, Pennsylvania, San Antonio, Texas, Norfolk, Virginia

Employment type not specified

Valid through 8/29/2026

Job description

As a Lead HR Specialist at the GS-0201-14, you will be part of HRS Federal Staffing Center Office of Personnel Management. If selected, you will be responsible for leading account management staff, managing HR system projects, advising customers, and supporting improvements to Federal staffing products and services.

Leads a team of Account Managers providing technical support and customer service to Federal agency customers. Coaches team members on project issues, work methods, procedures, problem solving, and customer support strategies. Assigns project work, establishes milestones, monitors progress, removes barriers, and reviews deliverables. Manages reimbursable HR projects involving staffing systems, customer implementation, training, and system enhancements. Provides customer service delivery support, training, communications, and issue resolution for staffing system customers. Gathers customer requirements and supports functional enhancements, implementation services, and future system improvements. Advises on recruitment, staffing, HR policy, HR information systems, change management, and business process changes.