Park Guide

This position is located at Pullman National Historic Park in the Interpretation and Education Division.

Major duties include, but are not limited to the following: Deliver engaging interpretive talks and presentations that explain site history, science, features, and regulations using established outlines and audiovisual tools. Provide accurate, visitor-focused information and respond to diverse questions, ensuring safe, meaningful, and enjoyable experiences. Guide large groups along fixed routes or through facilities while maintaining safety, pace, order, and effective emergency awareness. Staff the visitor center front desk, greet guests, answer phones and email, offer directions, and support visitor needs with high-quality customer service. Maintain a neat, orderly operation and foster positive working relationships across the park while assisting visitors with first aid, lost items, basic issues, and current park conditions.