Program Manager

Department of State - Agency Wide

USD 157,563 - 197,200 / yearMiami, Florida

Department of State - Agency Wide

Miami, Florida

Employment type not specified

Valid through 8/28/2026

Job description

This Program Manager position is located in the Bureau of Consular Affairs, Passport Services, Miami Passport Agency (CA/PPT/MM); responsible for the overall planning, direction, management, and evaluation of passport programs and operations. Click here to learn more about the Bureau of Consular Affairs.

Serves as Agency/Center Director and fourth-level supervisor over adjudication staff, performing full supervisory duties including work planning, priority-setting, performance evaluation, hiring recommendations, and training needs identification. Conducts public relations with the media, travel industry, and citizen groups on travel identification policies, international travel standards, and national security-related airline and border processing requirements. Develops strategic priorities, internal policies, and operational guidance; supports development of passport regulations and legislative initiatives; interprets laws and regulations governing nationality and passport eligibility. Develops, justifies, and defends annual budget requests for the assigned passport agency/center, and reprograms funds as necessary to meet operational needs.