Social Worker (Program Coordinator)
Veterans Health Administration
Veterans Health Administration
Brockton, Massachusetts
Employment type not specified
Valid through 9/4/2026
Job description
This Social Worker (Program Coordinator) position is in Physical Medicine and Rehab (PM&R) services at the VA Boston Healthcare Systems located at the Brockton location. This position is a full-time at 40 hours per week.
The purpose of this position is to serve as the Polytrauma Program Coordinator Social Worker at the VA Boston Healthcare System. The incumbent provides advanced clinical social work services while serving as the VISN 1 coordinator and subject matter expert for the Polytrauma System of Care. Duties may include, but are not limited to: Serve as the VISN 1 Polytrauma Program Coordinator and clinical subject matter expert for veterans and service members with traumatic brain injury (TBI) and polytrauma. Coordinate and oversee the delivery of comprehensive case management services across multiple VA medical centers and Community-Based Outpatient Clinics (CBOCs). Conduct biopsychosocial assessments, develop treatment plans, coordinate interdisciplinary care, and evaluate patient progress to ensure appropriate rehabilitation and community reintegration. Collaborate with physicians, nurses, psychologists, rehabilitation therapists, military treatment facilities, community partners, and other stakeholders to coordinate patient care and improve health outcomes. Provide consultation, education, and technical guidance to interdisciplinary teams regarding polytrauma, traumatic brain injury, rehabilitation services, and available VA and community resources. Lead multidisciplinary team meetings, facilitate case conferences, and coordinate communication among internal and external healthcare partners. Develop, implement, monitor, and evaluate program initiatives, performance measures, quality improvement activities, and compliance with national, VISN, and facility policies. Analyze program data, prepare reports, monitor outcomes, and recommend process improvements to enhance program effectiveness and patient care. Coordinate outreach, education, and resource development activities for veterans, families, healthcare providers, and community organizations. Mentor and provide clinical guidance to social workers and interdisciplinary staff regarding polytrauma case management and rehabilitation services. Maintain advanced knowledge of VA benefits, rehabilitation services, military culture, and community resources to support veterans and their families. Utilize electronic health records and VA information systems to document services, monitor patient outcomes, and maintain accurate clinical documentation. Perform other related duties as assigned. Total Rewards of a Allied Health Professional Work Schedule: Monday- Friday, 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not Available. Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Only. Virtual: This is not a virtual position. Functional Statement #: F08458 Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Notifications: This position is in the Excepted Service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position. This position is covered by a special rate. The incumbent may be required to travel to other VA campuses and CBOC's. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.