Social Worker (Program Coordinator)

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

This Social Worker Program Coordinator position for HUDVASH is in Social Work services at the VA Boston Healthcare System located at Brockton, MA and will provide oversight across campuses. This position is a full-time at 40 hours per week. Major duties include, but are not limited to: Coordinate and manage HUD-VASH admissions, including eligibility review, intake workflows, and movement of Veterans into the program. Organize, maintain, and reconcile the By-Name List for accurate, real-time tracking of Veterans experiencing homelessness. Provide higher-level clinical and administrative review for complex cases seeking admission, offering consultation and collaboration across interdisciplinary teams and partners. Assist in developing, interpreting, and implementing policies and processes that support Veteran engagement and ensure continued eligibility standards throughout all program phases. Provide clinical, administrative, and operational oversight of assigned HUD-VASH staff, including supervision when delegated. Monitor program performance measures and ensure compliance with local, VISN, VA, and national HUD-VASH performance standards. Develop, revise, and implement Standard Operating Procedures (SOPs), policies, and clinical practices to improve program efficiency, Veteran safety, housing retention, and quality of care. Coordinate services across multiple VA facilities, Community-Based Outpatient Clinics (CBOCs), shelters, community agencies, Grant and Per Diem programs, contract providers, and outreach programs. Assist in planning, implementing, and evaluating program goals, objectives, policies, and procedures to ensure effective program operations. Conduct ongoing program reviews, performance evaluations, and quality assurance activities to ensure program effectiveness and continuous improvement. Assist with the development, revision, and implementation of the local HUD-VASH Handbook and operational policies to meet evolving program needs. Maintain knowledge of applicable VA regulations, directives, policies, and evidence-based practices related to homeless Veteran services. Participate in program planning, strategic initiatives, committees, workgroups, and special projects that support the mission of the Health Care for Homeless Veterans Program and perform other related duties as assigned. Total Rewards of a Allied Health Professional Work Schedule: Monday-Friday, 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not Authorized Recruitment/Relocation Incentives (Sign-on Bonus): Not Available Permanent Change of Station (Relocation Assistance): Not Authorized. EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Karen Chapman at karen.chapman@va.gov, the EDRP Coordinator for questions/assistance. Learn more Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Only. Virtual: This is not a virtual position. Functional Statement #: F08628 Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized. Notifications: This position is in the Excepted Service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not part of a Bargaining Unit. This position is covered by a special rate. The incumbent may be required to travel to other VA campuses and CBOC's. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.