Social Worker (Program Coordinator)-Tele-Mental Health Program

The purpose of the Social Worker Program Coordinator of the Tele-mental Health program is to provide independent clinical service delivery and administration of the Tele-mental Health Program within the Mental Health Service, as well as providing oversight and work assignments to the interdisciplinary staff working in the Program. The Social Worker Program Coordinator would be responsible for the administrative supervision of multiple interdisciplinary staff members.

Total Rewards of a Allied Health Professional Duties for this position include, but are not limited to: Clinical Responsibilities: Uses tele-mental health modalities to provide a wide range of assessment and diagnostic services for Veterans with a wide range of psychiatric disorders. Provides motivational enhancement activities to prepare Veterans to participate in clinically appropriate care. Provides expert evidence-based psychotherapy services for Veterans including individual and group therapy, family/relationship counseling, and psychoeducation. Provides consultation to providers in the area of evidence­-based interventions. Promotes communication/interactions between medical team members, Veterans, and their families to facilitate the medical treatment process. Administrative, Supervisory and other Significant Responsibilities: Develop and coordinates services offered to Veterans and their families enrolled in the tele-mental health program. Services include assessment, medication management, crisis intervention, educational, individual, family, and group treatment, case management and measurement-based care. Formulates, interprets, and implements policies and procedures pertaining to quality mental health care to assure compliance with internal and external performance standards. Directs and guides various disciplines within the mental health service to assure efficiency, including the scheduling of activities, the redesign of workloads, daily monitoring of the operations of the program, and feedback to other Coordinators about staff performance. Evaluates current program services in a systematic manner, including the collection, tabulation, and presentation of program statistics, trends, and outcome measures. Interfaces with other program Coordinators, the Mental Health Leadership, and VA personnel regarding relevant programmatic issues with recommendations for improvement in service delivery and budgetary requests. Serve as a member of the Mental Health Total Quality Improvement Team. Maintains productive working relationships with internal and external stakeholders including but not limited to: VHA, VISN, Medical Center staff, labor partners, Veterans, and state organizations. Adjust staffing levels or work procedures within the tele-mental health program to accommodate resource allocation decisions. Leads regularly scheduled meetings (e.g., weekly) of the tele-mental health team to address issues and facilitate program planning. Oversee the daily operation of the tele-mental health team (e.g., facilitate closing of encounters, processing of consultants, facilitate communication with Health Administration Services (HAS) regarding pulling of scheduling of appointments, documentation and re­scheduling of missed appointments); Work Schedule: Monday - Friday, 7:30am - 4:00pm. Subject to change based on the needs of the facility. Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 586-02171-F Permanent Change of Station (PCS): Not Authorized.