Supervisory Medical Care Transportation Technician

Veterans Health Administration

USD 74,678 - 97,087 / yearAsheville, North Carolina

Veterans Health Administration

Asheville, North Carolina

Employment type not specified

Valid through 9/12/2026

Job description

This position performs technical duties as a Paramedic (Basic and Advanced Life Support Services). In addition to performing all the duties and responsibilities of a Paramedic, the incumbent will, as a regular and recurring part of their assignment, exercise supervisory authorities and responsibilities over the Ambulance Services Program (ASP). Incumbent will have technical and administrative authority over all positions assigned to the ASP to include EMTs, Paramedics and Lead Paramedics.

Duties to include but not limited to: Oversee/monitor all aspects of the Ambulance Services Program (ASP).Evaluates procedures/techniques of patient care for compliance with emergency medical service protocols. Plans the work of the ASP employees, setting and adjusting both short and long-term priorities and goals. Creates, adjusts, and approves ASP employee schedules as well as reviewing and approving leave requests in accordance with VA policy and ASP workload needs. Incumbent will prepare forecasts of funds needed for equipment, materials, and supplies of the ASP. Incumbent shall provide advice on emergency medical service care, system delivery, and on the interpretation and application of policies, regulations and directives. Develops, implements, and/or recommends organizational policy, planning, and procedural initiatives related to Ambulance Services. Takes corrective action to improve the quality and quantity of work and resolves problems not covered by precedents or established policies related to Ambulance Services. Incumbent ensures the operation of an effective system of internal controls by periodically reviewing internal control measures, initiating needed revisions, and evaluates procedures/techniques of patient care for compliance with emergency medical services protocols. The Supervisory Paramedic interviews candidates for ASP positions and recommends appointment, promotion, or reassignment to such positions. Incumbent observes workers' performance, develops performance standards, and conducts work performance critiques related to the performance of Ambulance Services. Provides informal feedback and performance evaluations for all ASP subordinates. Incumbent resolves formal and informal complaints not directed towards themselves. Prepares and recommends awards or bonuses for subordinate positions and changes in position classification. Develops work improvement plans related to Ambulance Service personnel and effects routine disciplinary measures as necessary. Incumbent provides advice and counsel to workers related to work and administrative matters concerning the ASP. Incumbent assures that subordinates are trained and fully comply with the Department of Veterans Affairs Emergency Medical Services and Nationally Registered Emergency Medical Technician training programs. Responds to on-site accidents and other emergencies involving injury and illnesses, sometimes encountering situations which may be life threatening. Determines and prioritizes appropriate medical treatment/procedures and need for additional assistance. Supervisory Paramedics shall perform patient triage and take/r Incumbent performs physical examinations and obtains patient history, assesses status of patients neurological system, cardiovascular system, circulatory system, skeletal system, orthopedic system, motor and sensory skills, and level of consciousness. Supervisory Paramedics shall have broad knowledge and skills sufficient to provide and gather information on the human body structure, function, illnesses and diseases, and the treatment procedure supporting patient charting and goals for the assigned patient for the purpose of communicating with the patients and nursing/medical staff members. Operates or utilizes various emergency vehicles and emergency/medical equipment, tools and supplies which may include ambulance, extrication tools, blood pressure cuff, cardiac monitor, glucose monitor, defibrillator, endotracheal tube, external pacing device, 12 lead EKG airway equipment, intravenous pump, laryngoscope, oxygen terminal, pulse oximetry monitor, CPAP, auto-ventilator, medical supplies, radio communications equipment, and general office equipment. The Supervisory Paramedic selects the most efficient route to and from sites, taking into consideration traffic patterns, health facility locations, etc. Operates the emergency transport vehicle and uses telephone and radio communications equipment and systems. Incumbent shall have skill and familiarity with emergency and patient transport vehicle characteristics to safely operate the vehicle under adverse weather and/or traffic conditions to provide emergency and patient transportation. Shall have skills to read highway maps, program GPS devices, read and follow instructions in order to locate and complete assigned tasks.The Supervisory Paramedic provides a thorough safety inspection and operator maintenance (e.g., monitoring fluid levels, replacing air filters and interior lights, checking tire pressure, etc.). After each trip the incumbent will ensure the vehicle is ready for the next run replacing supplies and sending any disinfecting equipment per hospital protocol. Work Schedule: Variable tours of duty to include weekend and holiday requirement. Position Description/PD#: Supervisory Medical Care Transportation Technician/PD99773S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized