Transportation Specialist (Bilingual)

About the Position: Serves as a Transportation Specialist in the Puerto Rico Detachment to plan, coordinate, direct, control, and expedite the movement of cargo through terminals within the area of responsibility (AOR).

Provides customer service to commercial and military shippers on technical transportation requirements, booking processes, and Integrated Book System (IBS) requirements. Answers telephone and message queries relating to the movement of DOD cargo transiting the Area of Responsibility (AOR) and responds to all inquiries on cargo status. Monitors and reports on import/export cargo time in terminal and identifies problems associated with aged cargo and implements corrective actions. Reviews cargo outturn reports and shipment discrepancy reports to assess carrier's liability for losses/damages and recommends appropriate claim action. Determines the most effective method for the nationwide movement of retrograde and frustrated cargo, and for local deliveries by classifying rates and routing a great variety of import cargo. Operates the CONUS Freight Management (CFM) Electronic Transportation Acquisition (ETA) computer system to generate Government Bills of Lading (GBLs)/Commercial Bills of Lading (CBLs) for moving cargo to its destination.